Foundation Repair Texas is operated by Known By One LLC (“we,” “us”). This policy explains what information we collect, how we use it, and the choices you have.
Information you give us
If you fill out a form on the Site — for example, our “get matched” request — we collect the information you provide, which may include your name, property address, phone number, email address, and a description of your foundation concern. You choose what to submit; you do not have to use the form to read the Site.
Information we collect automatically
Like most websites, we and our service providers may automatically collect standard technical and usage data — such as your IP address, device and browser type, pages viewed, and referring links — using cookies and similar technologies and third-party analytics. This helps us understand how the Site is used and improve it.
How we use your information
- To respond to your request and, where you have asked, to match you with a foundation-repair specialist;
- To operate, maintain, secure, and improve the Site;
- To understand site usage through analytics; and
- To comply with the law and protect our legal rights.
How we share your information
We do not sell your personal information. We share it only:
- To fulfill your request: when you submit a request to be matched, we may share the details you provided with an independent foundation-repair specialist so they can contact you. That specialist is a separate company with its own privacy practices, which we do not control.
- With service providers: vendors that help us run the Site (for example, hosting, email delivery, and analytics providers), who may process data on our behalf.
- For legal reasons: if required by law, or to protect the rights, safety, or property of Known By One LLC, our users, or others.
Communications
If you submit a request, you may be contacted about it by us and/or by the specialist we match you with, using the contact details you provided. Any specific consent language shown on a form (for example, consent to calls or texts) governs that contact.
Your choices and rights
You can ask us to access, correct, or delete the personal information you have given us by contacting us using the details below. Depending on where you live, you may have additional rights under laws such as the Texas Data Privacy and Security Act or the California Consumer Privacy Act. You can also control cookies through your browser settings. We will respond to verified requests as required by applicable law.
Data retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable measures to protect it. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.
Children
The Site is intended for adult homeowners and is not directed to children. We do not knowingly collect personal information from children.
Other websites
The Site links to third-party websites we do not operate. Their privacy practices are their own; please review their policies.
Changes to this policy
We may update this policy from time to time. The “last updated” date above reflects the most recent revision.
Contact us
For privacy questions or requests, contact Known By One LLC, 131 Continental Drive, Suite 305, Newark, DE 19713. You can also reach us through the request form on the Site.